AlloMia by MEDFAR
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Your profile, language and emails

Your profile holds your name, phone number and photo. It’s also where you choose the language of your dashboard and emails, and which AlloMia emails you get.

Last updated: October 7, 2026

In this article

Open and update your profile

  1. In the dashboard, click your name at the bottom of the menu on the left (the Account box).
  2. Click View profile. The Profile Settings page opens on the Profile Information tab.
  3. Change what you need. Each box is explained below.
  4. Click Save Changes at the bottom of the page. You’ll see “User information updated successfully”.

The page has up to three tabs: Profile Information, Password Settings and Email Preferences. If you sign in with Google, you won’t see Password Settings.

What each box is for

  • Full Name: required, 3 to 50 characters. Accents are fine here.
  • Email: you can’t change it here. If it needs to change, write to support@medfarsolutions.com.
  • Phone Number: this box has its own country list, on the left of the number. It starts on Canada. Change the country if needed, then type the number. When you type a number, Country below fills in by itself.
  • Address, City, State/Province, Postal Code and Country: optional.
  • Language: see the next section.

Change the language

The language you choose is used for your dashboard and for the emails we send you, like sign-in codes and password emails. New accounts start in English.

  1. Click your name at the bottom of the menu on the left, then click View profile.
  2. On the Profile Information tab, open the Language list.
  3. Choose English or French.
  4. Click Save Changes.

Change your photo

  1. On the Profile Information tab, click Upload Photo next to your picture, or drag a photo onto it. Use a JPEG, PNG or WebP photo of up to 4 MB.
  2. Click Save Image. You’ll see Uploading with a percentage, then “Profile image updated successfully”.

To pick another photo before you save, click the red trash icon. The photo saves on its own: you don’t need to click Save Changes for it.

Choose which emails you get

  1. Click the Email Preferences tab.
  2. Turn each type on or off: Marketing emails, Newsletter, Product updates, Promotions and offers.
  3. Click Save Preferences.

Emails about your account, like sign-in codes and password emails, always arrive. You can’t turn them off.

If something goes wrong

  • Your changes didn’t stay: click Save Changes before you leave the page. The photo has its own Save Image button.
  • Nothing happens when you pick a photo: it may be larger than 4 MB, or not a JPEG, PNG or WebP. Pick another photo.
  • “This file type is not supported”: the file you’re dragging isn’t a JPEG, PNG or WebP photo.