AI Platform Built to Scale.
API & Developer Tools.
Connect AlloMia to your existing systems with secure APIs. Trigger actions, sync data, and customize workflows to fit your operational logic and patient pathways.
- API Key ManagementGenerate, revoke, and manage API keys with access controls and usage metrics.
- Custom Endpoints & HeadersConfigure endpoints and headers to meet your integration requirements.
- Request Configuration & AuthenticationCustomize request payloads and authentication methods for secure connections.
- Sandbox Testing & LogsTest integrations in a sandbox environment with detailed logging and debugging.
- Webhooks for Real-Time EventsTrigger actions in external systems when specific events occur in AlloMia.
Privacy & Security.
Protect patient data and ensure regulatory compliance with healthcare-grade security, end-to-end encryption, and privacy-first architecture.
- End-to-End EncryptionSecure data in transit and at rest with enterprise-grade encryption protocols.
- Multi-Factor AuthenticationAdd extra security layers with SMS, email, or authenticator app verification.
- Secure Data HostingHost data on SOC 2 Type II compliant infrastructure with regular security audits.
- Privacy by DesignBuilt with privacy principles throughout the development lifecycle.
- GDPR, PIPEDA & Law 25 ComplianceMeets Canadian, American and European privacy and data protection regulations.
- HIPAA-Ready ArchitectureDesigned to support healthcare providers' compliance requirements.
Performance & Scalability.
Support unlimited concurrent calls with ultra-low latency and high reliability. AlloMia is built to scale as your operations grow — without compromising service quality.
- 99.99% SLA UptimeEnterprise-grade availability with minimal downtime and service guarantees.
- Low-Latency APIsFast response times for seamless integrations and real-time operations.
- High Volume SupportHandle thousands of simultaneous calls and interactions without degradation.
- Real-Time FailoverAutomatic system redundancy ensures continuous service availability.
- Global RedundancyDistributed infrastructure across multiple regions for disaster recovery.
Multi-Tenant Management.
Centrally manage multiple clinics, regions, or customers under one platform. Deploy agents at scale with shared assistants, inherited tools, and dedicated dashboards.
- Organization & Sub-Tenant ManagementHierarchical structure for managing complex organizational relationships.
- Shared Agents Templates & ConfigurationsCreate once, deploy many times with customizable templates for voice agents.
- User and Permissions ManagementRole-based access controls for administrators, managers, and staff.
- Customized DashboardsTenant-specific analytics and reporting with personalized views.
Integrations.
Integrate with your core systems like EMRs, CRM, calendars, or messaging platforms to build seamless, end-to-end patient workflows.
- Native ConnectorsPre-built integrations with popular healthcare and business systems.
- Custom Integration ToolkitDeveloper tools for building tailored connections to proprietary systems.
- Real-Time Data SyncBi-directional synchronization keeps systems updated with minimal latency.
- Metadata EnrichmentAdd context to interactions with data from connected systems.
- Webhooks & Event TriggersCreate event-driven workflows across your technology ecosystem.