What’s new.

Your AI agent’s voices now use a newer version. When Noise Reduction is turned on for your agent, background noise on the caller’s side is also filtered out more reliably.

Passing a call to your front desk or a colleague is more reliable too: your AI agent now makes sure the other line is ringing before it hands over the call. If a transfer can’t go through, the agent no longer says a fixed sentence in English.

All calls now run on AlloMia’s new call system. Agents that used some of our older voices were moved to a similar new voice, so your agent may sound a little different.

Make a test call to hear your agent. If you prefer another voice, choose one on the agent’s Voice Agent tab, then click Save Settings. See “Choosing a voice and language” in the help center.

Your IT team can now connect your clinic’s phone system or phone company to AlloMia, so your AI agent answers your current number. Your agent can also pass calls to a line on your phone system.

Calls to a number that has no AI agent or team are now refused right away, so check that every number you use has one. See “Connecting your clinic’s phone system” and “Making sure every call is answered”.