Keeping your AI agent up to date
Change how your AI agent greets patients, try it yourself, get your clinic hours updated and fix a wrong answer.
Updating clinic hours, closures and holidays
What to send your manager when hours change, and how to check that your AI agent tells patients the right thing.
When your AI agent gives a wrong answer
Find out what went wrong in a call, get it fixed and follow up with the patient.
Trying your AI agent yourself
Call or chat with your AI agent from your browser to check what patients will hear.
Changing how your AI agent answers the phone
Choose what your AI agent says first when a patient calls.
Choosing a voice and language
Pick the voice patients hear and whether your AI agent speaks English, French or both.
When a caller goes quiet or a call runs long
What your AI agent does when a patient stops talking, and how long a call can last.
Your clinic documents
Add, replace and organize the documents your AI agent reads to answer patients.
Setting up your AI agent
For the person who sets things up: create your AI agent, write its instructions, choose what it can do and test it.