In the AlloMia platform, outbound calls (e.g., appointment reminders, follow-up calls initiated by the AI) are typically triggered and managed by a Voice Agent based on its programming and enabled tools or actions.
The specific phone number displayed as the Caller ID when an agent makes an outbound call is usually configured within the Voice Agent's settings, not directly on the main 'Phone Numbers' management page.
When configuring your Voice Agent, you will likely find options to specify which of your purchased or imported AlloMia phone numbers should be used for its outbound calls. This ensures recipients see a familiar and relevant number.
The Phone Numbers section in the application primarily focuses on the lifecycle of the numbers themselves:
Configurations specific to how an agent uses a number for outbound tasks are generally handled within that agent's dedicated configuration area.